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It’s mid-January, and at this point, you’ve completed your employee evaluations and sent your teams off to tackle 2013 with fire in their hearts and clear goals in hand. Hopefully, you’ve also completed a similar assessment of your own performance and you know exactly what you need to do to face the challenges of the year ahead. Your goals are probably realistic, structured, and measurable. But why not take one more step and raise the bar a little higher? Why not add a secondary list of goals that may or may not be realistic? Instead of calling them goals, we’ll call them New Year’s resolutions. Consider adding these to your list of ambitions and seeing how far they can take you between now and December.

Leadership New Year’s Resolutions

This year, resolve to do the following:

  1. Finally establish clear metrics for every aspect of company growth. If your sales data still isn’t measurable or comparable across teams, individuals, product sectors, or territories, get that fixed. Implement the software platforms and practices necessary to view all your sales data at a glance and cross reference data points by year, market sector, product, and sales team.
  2. Get your market figured out. Implement a customer relationship management program that allows you to gather detailed customer data, analyze that information, and use it to drive your business forward. Tighten your marketing campaigns and promotions, zero in on your customer base, and give your audience exactly what they want. Involve all branches of your business in this effort, from your product development team to your salespeople.
  3. Involve everyone. Don’t be afraid to share and disseminate information. If every audit is conducted by the same people, and every problem is discovered and resolved by the same people year after year, you may have an issue with information flow. Don’t allow small groups to hoard information or data that, if shared, could keep these problems from arising in the first place.
  4. Attack your most stubborn staffing problems. Get rid of the chronic bad apples, get those long-standing open positions filled, and finally find a way to motivate your team and get them engaged and enthusiastic about their jobs. Break bad habits once and for all, and raise the standards for good, starting with yourself. Are you setting an example? Are you showing up earlier and leaving later than anyone else? Are you genuinely excited to come into work each day? If you are, find a way to share that energy with your team.

No staffing issue is insurmountable, and if you aren’t getting everything you need from your employees and giving them what they need in return, make this the year you turn things around. If you aren’t sure where to start, reach out to the Texas staffing and business management pros at Expert and arrange a consultation today.

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