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Eventually, all novice managers encounter one of the biggest challenges of any supervisory position: looking out over a group of competent, industrious, intelligent employees and choosing just one of them for a coveted promotion. This decision has to be made, and usually there’s no way around it; just because you’re torn between two highly qualified… Read more »

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Get your employees to take charge of their projects, and you’ll vastly cut back on the time you spend looking over their shoulders. Micromanagement might work for employees who are just beginning to exercise a new skill set, or stepping into new responsibilities with training wheels firmly in place. But once they know what they’re… Read more »

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In the modern workplace, there are three core qualities that can help any manager thrive. And without these qualities, managing a team can feel exhausting and unproductive. Do you have these general skills in your leadership tool kit? The Ability to Clear the Path and Lead By Example Strong, effective managers lead from the front… Read more »

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Managers, especially those at the mid-level caught between front line employees and C-level executives, are taught one thing over and over again: Focus on others. Keep your attention, your time, your words, your gestures, and your priorities aligned with the needs of those around you. If your employees aren’t catching on to a new concept… Read more »

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If you’re taking the lazy approach to your sourcing process and you’re hoping the internet will do the job for you, think again. It’s true that online job boards can broadcast a position to a global audience, but every other aspect of the task is still in your own hands. You still need to create… Read more »

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In an age of constant connectivity, being “out” is no longer an excuse for being unreachable, no matter who’s asking—including clients, managers, or direct reports with questions and requests for resources. But of course there are limits to the kinds of response times that can be expected of employees who aren’t in the office. And… Read more »

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The technical needs of your open position will vary according to the circumstances, of course. Some candidates can’t even be considered if they lack a high degree of fluency and proven competence in skill areas that take years to master. And of course, these non-negotiable skill sets will vary by industry and position level. But… Read more »

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If you decide to conduct an initial phone screening to narrow down an oversized pool of applicants, keep in mind that your goal during this process isn’t about filling the position—It’s about generating a list of invites for in-person interviews. Your questions don’t need to be as fine grained, subtle, and behavior-based as they will… Read more »

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Here at Expert, we’re often approached with questions about the performance review process: How should reviews be carried out? Who should conduct them? Should self-evaluations play a role? And how often should they take place? The employee review process is an art and a science, and in recent years this process has become the focus… Read more »

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You like your candidate. She’s great. She just sat across from you fielding interview questions during a twenty minute session, which turned into a forty-five minute session as the two of you chatted about industry news, shared pictures of your dogs, and compared travel notes from your respective trips to Argentina. She’s clearly pleasant and… Read more »