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As your employees return from their holiday vacations, complete their performance reviews, and establish their budgets for the year ahead, your managers should also be setting goals and making resolutions. And while all of your teams set course and get ready for 2015, why not support their efforts by updating and revising your employee handbook?… Read more »

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There are great employees, the ones who soar over the bar on day one and only get stronger with every passing year. And there are terrible employees, the ones who are always two steps behind and who can somehow be found at the bottom of every single mix-up and missed delivery that happens in the… Read more »

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Are you about to head out on a blind date? Are you considering taking a client to a restaurant that just opened up in your area? Has a friend just recommended a car dealer, a hair salon, a dog walker, a babysitter, or a roofing company? A few years ago, if most of us were… Read more »

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New managers, overzealous managers, and entrepreneurs at the helm of start-up companies often find themselves reluctant to ease their grip on the steering wheel. But why invest high energy in your staffing and training efforts if you can’t place your trust in your teams? Effective leadership requires faith and delegation, and you’ll get more out… Read more »